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Technical & How-to
From Deep Links, to CSV files, these guides will make the tricky stuff a breeze
Using deep links to open and hide the Loyalty widget
You can add these deep links in navigation and menu items, emails, buttons, announcement bars and anywhere that you would share a normal URL. Using these links can boost engagement with your customers and encourage new sign-ups
Using CSV files with Rivo Loyalty
This article provides these CSV templates that can be used for Rivo's Loyalty app and steps on how to use them.
Reward your members for past actions
This powerful feature enables you to incentivize existing account-holders to sign up to your Loyalty program.
Enabling Customer Accounts in Shopify
Customer accounts must be enabled from your Shopify admin so customers can create an account on your store and become members of your Loyalty Program.
What happens when a customer replies to a notification email?
We'll walk you through what to do if a customer responds to an email notification that was sent by Rivo's Loyalty app!
Adding and excluding customers
This article will show you how you can add customers to the program by importing them from another app or platform or exclude customers, should you choose to do so.
Updating Order Settings
This article will walk you through configuring your order settings with Rivo Loyalty to define how points on orders are awarded. With these settings, you can exclude tax, shipping and any applied discounts.
How to sync new settings
This guide will walk you through how to "Sync" from your settings to refresh any recent changes that you have recently made for the Loyalty program.
Supercharge your program by connecting your Rivo Loyalty program with Klaviyo.
How to test your Referrals Program
To help you have a better understanding of the Referrals Program, here's a walkthrough of how it works for both the Referring Customer and Referred Friend!