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Adjusting customers' points balances
Adjusting customers' points balances There may be times when you have to do a manual adjustment of any of your customers' points balances. Whether you're adding points because they're awesome or subtracting points on a cancelled order, making adjustments to their balance can be done in a few easy steps. In this article: Individual Adjustment Bulk Points Update Through CSV import [Common Questions](#2-common-quVery popular
Points for Completed Referrals
Points for Completed Referrals This is a great way to further incentivize referrals. On top of the referring friend reward you already have set up, you can offer a points bonus to customers who generate a completed referral. This is a fantastic way to encourage your customers to become advocates for your business. In this article: [Enabling Points for CPopular
Enabling and customizing email notifications
Enabling and customizing email notifications Send out email notifications to your customers about the status of their points, rewards, birthday points, and referrals to engage with your customer base. To enhance this, you can customize your email notifications so that there will be a personal touch when your customers receive them. In this article: Customize Email notifications Customize Email Footer [Email variables](#2-emSome readers
Advanced Rewards
Advanced Rewards Boost conversions with Advanced Rewards like free products & shipping! In this article: Points Program - Free Shipping Points Program - Free Product Referrals - Free Shipping & Products Points Program - Free ShippingSome readers
Birthday Points
Birthday Points Show your customers some love and appreciation by giving them extra points on their birthday! In this article: Enabling Birthday Points Customers Add their Birthday Notifying your Customers Enabling Birthday Points ![](https://storage.criSome readers
Enabling points for Social Media
Enabling points for Social Media Using social media is a great way to boost business! Creating a points program for those who follow your business or share your business link on social media is an excellent way of reaching more people and creating business opportunities. In this article: Points for Follows Points for Likes and Shares Common questions Points for Follows Show your appreciation to customSome readers
Reward Expiration
Reward Expiration Create urgency and encourage engagement by adding an expiration to your rewards. In this article: Points Program Referrals Program Notifying your Customers Points Program To set an expiration for any of your Points Program rewards: From the Loyalty dashboard,Some readers
Customizing referral settings
Customizing referral settings Using a referral link is a fast and convenient way to spread the word about your online store and gain more customers. Expand your market by taking advantage of the referral link feature of the app that your members can share with their friends! In this article: Sharing the referral link on social media Email notifications for Referral Completed [Customizing emaiFew readers
Checking customer's points and rewards
Checking customer's points and rewards This guide gives a quick overview of how to check on an individual member's activity and engagement with your programs. In this article Check customer signups Check customer's points and rewards Common questions CheFew readers
Revoke Redeemed Rewards
Revoke Redeemed Rewards If a customer decides they do not want to use a reward they have redeemed, you can revoke the reward and the points will be added back to their account. This is especially handy if customers redeem a reward by mistake, or wish to get points back to put toward a higher tier reward. In this article: Revoking rewards to refund points Common questions Revoking rewards to refund points Follow the stepFew readers
Reward TOS/Conditions
Reward TOS/Conditions You can apply conditions or terms of service (TOS) to your rewards, which allow for more control over how and when your customers can use them. This article explains the conditions available for your Loyalty & Referrals program rewards. In this article: Min requirement Apply to Reward expiration Advanced rewards Min requirement ![](https://storage.crisp.chat/users/hFew readers
Require Referred Customers to Create an Account
Require Referred Customers to Create an Account Grow your customer base and add a layer of verification by requiring referred customers to create an account before they can claim their reward. In this article: Enable Referred Customer Accounts Common Questions Enable Referred Customer Accounts This setting controls if referred customers have to create an account on your website to claim their referral coupon. By defaultFew readers
How do Customers use their points?
How do Customers use their points? Once a customer has created an account on your store, they are eligible to start earning and redeeming Loyalty points. Customers earn points through the Ways to Earn that you have set up in the app. These include points for creating an account, placing orders and following you on social media. See this section of our Pre-launch Checklist Guide for more inFew readers

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