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Getting Started
Welcome aboard! Let's get you started with some quick guides
Getting Started with VIP Tiers
In this article, we'll go through the basics of how to set up this feature as part of your Loyalty, Rewards and Referrals program.
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Getting Started with Referrals
In this guide, we show you how customer's can use referrals to expand your customer base and earn rewards at the same time!
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Getting Started with the Points Program
The Points Program serves as your main way to reward your customers. This is where you can create and specify details on how customers can earn points, how many points they can earn, and what rewards they can redeem using their accumulated points.
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Loyalty, Rewards & Referrals FAQ
This article lists the most frequently asked questions about the Loyalty, Rewards & Referrals app.
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Create a dedicated Rewards Page for your loyalty program
Using a dedicated page for your loyalty program is the optimal place where you can explain how your loyalty and rewards program works. In this article we'll learn how to create a landing page for your Loyalty, Rewards and Referrals program on your website using our in-app page builder!
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Pre-launch Checklist & Toolkit
In this article we’ll take a look at all the basics you want to have covered before launching your loyalty program. Along the way, we’ll provide some tips, inspiration and resources to help you build an on-brand loyalty program that will grow and nurture your customer base. Let’s get into it!
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Getting Started with Rewards
When creating your rewards program, you can choose from default rewards already laid out within the app or create a new one, depending on your preference. In this guide, we take a look at how to set up a "Percentage Off" reward.
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Getting Started with Revenue & Analytics
This guide will show you how to many orders that have been completed with a discount generated by Loyalty, Rewards & Referrals using analytics!
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Program Activity
This page will go over your "Program Activity" page and the overview of the activities happening on your loyalty program.
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Disabling a Program
If you need some time to set a program up before launching, or you need to pause a program for a while, you can disable either program with a simple swipe of a button and enable it again anytime you want.
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Understanding your Loyalty Dashboard
Your Rivo Loyalty Dashboard is a high level overview of key information happening on your loyalty program. Here you can get an overview of your recent activity, program members, redemption rate, points earned, your widget opens, emails sent and your total sales generated.
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