Create a dedicated loyalty page →

Points for Posting an Okendo Product Review

Reward your customers when they review your products using Okendo!

✨ Shopify Flow is required for this Way to Earn. Shopify Flow is available on the Shopify, Advanced and Plus plans.

In this article
Create the Way to Earn in Rivo
Create the Workflow in Shopify Flow
Common questions

Create the Way to Earn in Rivo



From your Loyalty dashboard, go to Programs > Points.

Select Add Another Way to Earn > Post a product review.

Select Okendo from the dropdown.

Enter the points amount you wish to award.

Optional: Add a limit to how many times each customer can earn points for leaving a review.

Click Save and make sure the status is set to On.

Custom icons feature is available from Growth plan and above.

Create the Workflow in Shopify Flow

Once you've followed the quick steps above to create your new Way to Earn, you'll need to create the workflow in Shopify Flow that will alert our app when a customer writes a review on Okendo.

💡 Time Saving Tip: Click here to download the workflow and then simply import it into Shopify Flow!

From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.

Click Select a trigger and select Okendo Review Created from Okendo: Product Reviews & UGC's available triggers.

Next, click Output > Action and select Add Points for a Review from Rivo's available actions.

In the Customer Identifier field, use the variable {{ email }}

Optional steps:
Enter a Points Amount Override: This will override the amount that you have set in the app.
Check the Skip Email option: Checking this means customers won't receive an email about their points if you have enabled 'Points Earned' email notification in Rivo.

Click Turn on workflow.

Common Questions

Will the app award points to all my customers?
Rivo will award points to Members only, so it's is important that your customers create the reviews using the same email address they have used for their accounts on your store. You could read more on: How to invite guests to create an account using Shopify.

Can I connect a different reviews app?
Yes, you can see all our current integration from here.
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