Create a dedicated loyalty page →

Points for Posting a REVIEWS.io Product Review

✨ Shopify Flow is required for this Way to Earn. Shopify Flow is available on the Shopify, Advanced and Plus plans.

In this article
Create the Way to Earn in Rivo
Create the Workflow in Shopify Flow
Common questions

Create the Way to Earn in Rivo



From your Loyalty dashboard, go to Programs > Points.

Select Add Another Way to Earn > Post a product review.

Select Reviews.io from the dropdown.

Enter the points amount you wish to award.

Optional: Add a limit to how many times each customer can earn points for leaving a review.

Click Save and make sure the status is set to On.

Custom icons feature is available from Growth plan and above.

Create the Workflow in Shopify Flow

Once you've followed the quick steps above to create your new Way to Earn, you'll need to create the workflow in Shopify Flow that will alert our app when a customer writes a review on REVIEWS.io.

💡 Time Saving Tip: Click here to download the workflow and then simply import it into Shopify Flow!

From your Shopify admin, go to Apps > Shopify Flow and click Create Workflow.

Click Select a trigger and select New REVIEWS.io Product Review from REVIEWS.io's available triggers.

Next, click Output > Action and select Add Points for a Review from Rivo's available actions.

In the Customer Identifier field, use the variable {{ reviewerEmail }}

Optional steps:
Enter a Points Amount Override: This will override the amount that you have set in the app.
Check the Skip Email option: Checking this means customers won't receive an email about their points if you have enabled 'Points Earned' email notification in Rivo.

Click Turn on workflow.

List of triggers available for REVIEWS.io

New Negative REVIEWS.io Company Review: A new negative company review has been submitted on REVIEWS.io
New Negative REVIEWS.io Product Review: A new negative product review has been submitted on REVIEWS.io
New Positive REVIEWS.io Company Review: A new positive company review has been submitted on REVIEWS.io
New Positive REVIEWS.io Product Review: A new positive product review has been submitted on REVIEWS.io
New REVIEWS.io Company Review: A new company review has been submitted on REVIEWS.io
New REVIEWS.io Product Review: A new product review has been submitted on REVIEWS.io (Recommended)
New REVIEWS.io review with Images: A new review with one or more images has been submitted on REVIEWS.io
New REVIEWS.io review with Videos: A new review with one or more videos has been submitted on REVIEWS.io

Common Questions

Will the app award points to all my customers?
Rivo will award points to Members only, so it's is important that your customers write the reviews using the same email address they have used for their accounts on your store. You could read more on: How to invite guests to create an account using Shopify.

Can I connect a different reviews app?
Yes, you can see all our current integration from here.
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