Create a dedicated loyalty page →

Checking customer's points and rewards

This guide gives a quick overview of how to check on an individual member's activity and engagement with your programs.

💡 For a high-level overview of your programs, check out our guide on Program Activity.

In this article
Check customer signups
Check customer's points and rewards
Common questions

Checking Customer Signups

The number of customers that have signed up for your Loyalty Program will be displayed on your Dashboard including the rewards that have been issued if there were any.

Checking customer's points and rewards

From the Dashboard, go to Customers.

On the Customers' page, click on any of the customers on the list.

Under the Program Activity section, you can click on the PointsRewards, Referrals, or VIP tab to see the information.

The recent orders section shows the customer's most recent completed transaction with your shop.

Common questions

Will the points also show on the customers' account page of my store?
Yes! You can let your members know about their points by integrating our Loyalty snippet on your customers' account page. See our guide on Integrating your Loyalty Program on the Shopify Customer Account Page for more information.
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